Last week was fantastic! Our free design and colour correction announcement generated more comments and support suite enquiries than anything else we've ever done. And it started a lot of conversations with people about how it would work in practice, and how they could use it to increase their sales. What's driving this free service is the change in our industry, with more photographers adopting the line that albums aren't worth the time and aggravation. That attitude isn't new, and we think it's always been nonsense, but the best way to challenge it is to eliminate the "time and aggravation", To View More >>

We've been off-line since the weekend – nearing the end of a fraught server upgrade! We apologise for the lack of communication. One of the consequences is that we haven't been able to read your mail in support suite - it's there but we can't access it - but at least there are still flesh and blood people working on your albums, and we'll email everyone as soon as we're up and running again. Shouldn't be long. To View More >>